Help & support

Support centre

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Use the chat bubble in the bottom-right for instant answers about features, GST/BAS, payroll, billing and setup โ€” a human can follow up if needed.

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FAQ

Common questions about double-entry, GST/BAS, payroll & STP, and data migration are answered on our FAQ.

Popular help topics

  • Getting started โ€” create your workspace, set your financial year and GST settings, and import your chart of accounts and contacts.
  • Invoicing & payments โ€” raise quotes and invoices, record part-payments, and reconcile receipts.
  • Bank reconciliation โ€” import a CSV/OFX statement, set up bank rules, and reconcile transactions.
  • GST & BAS โ€” review the activity statement figures computed from your ledger before lodging.
  • Payroll โ€” add employees, run a pay run, and review payslips. STP lodgement to the ATO is being progressively enabled.
  • Your account โ€” invite team members, set roles, manage your subscription and lock financial periods.

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